135bet Responsible Gaming

We believe gambling should always be entertaining, never harmful. 135bet is committed to providing every Bangladesh player with the tools, knowledge, and support needed to play safely and within their means.

21+

Strictly for adults aged 21 and above. Creating an account on 135bet or placing any bet constitutes confirmation that you meet the minimum age requirement. Underage gambling is illegal and harmful.

Our Commitment to You

At 135bet, responsible gaming is not an afterthought — it is a core part of how we operate. We want every player across Dhaka, Chittagong, Sylhet, Khulna, and every other city in Bangladesh to enjoy cricket betting, slots, live casino games, and all our other products in a way that is fun, controlled, and sustainable.

Gambling is a form of entertainment, and like all forms of entertainment it comes with a cost. That cost should always be one you decide on freely, within a budget you can comfortably afford to lose. When gambling starts to feel like an obligation, a way to recover losses, or a source of stress rather than enjoyment, it is time to step back and use the tools and support available to you.

This page explains the practical responsible gaming tools available on the 135bet platform, the warning signs of problem gambling, and exactly how to reach our team if you need help. All support is available in English, 24 hours a day, 7 days a week.

Quick reminder: Gambling on 135bet is intended for entertainment only. You should never gamble with money you cannot afford to lose, never chase losses, and never gamble as a way to deal with stress, anxiety, or financial difficulty. If gambling is no longer fun, our support team is here — reach us at or via live chat any time.

Responsible Gaming Tools

135bet provides a suite of responsible gaming tools that put you in control of your gambling activity. All tools can be activated by contacting our 24/7 support team via live chat or by emailing . Requests are processed within 24 hours.

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Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your 135bet account. Once your chosen limit is reached — whether ৳500 or ৳50,000 — no further deposits will be accepted for that period. Limits take effect immediately when reduced, and require a 7-day cooling-off period when increased.

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Session Time Limits

Define a maximum continuous play session duration — for example 30 minutes, 1 hour, or 2 hours. When your time is up, the platform will notify you and, if you choose, automatically log you out. This tool is particularly useful for late-night sessions or high-intensity live casino play.

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Reality Check Reminders

Request periodic on-screen reminders at intervals of your choice (e.g., every 30 or 60 minutes) showing you how long you have been playing and a summary of your wins and losses during that session. Reality checks help you stay aware of time and spending without interrupting your session.

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Loss Limits

Set a maximum loss threshold for a daily, weekly, or monthly period. Once your net losses reach the limit you have selected, betting will be paused for the remainder of that period. This tool prevents a bad run from turning into a financial crisis.

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Time-Out (Short Break)

Take a mandatory break from the platform for a defined period — 24 hours, 72 hours, 1 week, or 1 month. During a time-out your account remains open but you cannot deposit, bet, or access games. Time-outs are designed for moments when you feel gambling is getting out of hand but you do not want a permanent solution.

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Self-Exclusion

If you feel you need a longer break or a permanent exit from gambling, self-exclusion closes your 135bet account for a minimum of 6 months, up to a permanent lifetime exclusion. During self-exclusion you will not receive any promotional communications, and our team will ensure your account cannot be reopened during the exclusion period.

Tool Summary at a Glance

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Deposit Limit

Daily / Weekly / Monthly cap on deposits in BDT (৳)

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Session Limit

Auto-logout after your chosen play duration

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Reality Check

Periodic on-screen win/loss and time reminders

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Loss Limit

Pause betting when net losses hit your threshold

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Time-Out

24-hour to 1-month mandatory break from the platform

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Self-Exclusion

6-month minimum to permanent account closure

How to activate any tool: Contact the 135bet support team via live chat (available 24/7 inside your account dashboard) or send an email to stating which tool you want to activate and your preferred settings. All requests are confirmed within 24 hours. Cooling-off periods apply to limit increases.

How to Self-Exclude

Self-exclusion is the most comprehensive tool available if you feel your gambling is becoming a serious problem. The process is straightforward and our team handles every request with full discretion and no judgement.

  1. 1
    Contact Support

    Reach out via 24/7 live chat inside your 135bet account, or send an email to with the subject line "Self-Exclusion Request".

  2. 2
    Verify Your Identity

    Our team will verify your account identity to ensure the request applies to your account. This step protects you from third-party exclusion attempts.

  3. 3
    Choose Your Exclusion Period

    Select a minimum 6-month exclusion, a 1-year exclusion, a 3-year exclusion, or a permanent lifetime exclusion. All options are available with no additional cost or penalty.

  4. 4
    Account Suspended

    Your account will be suspended within 24 hours. Any pending withdrawals of funds already in your account will be processed to your registered bKash, Nagad, or bank account before suspension.

  5. 5
    Marketing Opt-Out

    You will be removed from all 135bet marketing lists immediately. You will not receive promotional emails, SMS messages, or bonus offers during your exclusion period.

  6. 6
    Returning After Exclusion

    At the end of your chosen exclusion period (minimum 6 months), if you wish to resume playing you must contact support to request a reactivation review. Reactivation is not automatic and requires a cooling-off acknowledgement.

⚠️ Important: Self-exclusion on 135bet applies only to the 135bet platform. If you are concerned about your gambling habits across multiple platforms, we strongly encourage you to seek broader support from a professional counselling service.

Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise from the inside. The following warning signs may indicate that gambling is becoming a problem for you or someone you care about. If any of these sound familiar, please reach out to our support team or a professional counselling service.

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Chasing Losses: Placing larger or more frequent bets in an attempt to recover money that has already been lost, rather than gambling for entertainment.

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Secrecy and Deception: Hiding gambling activity from family members, lying about how much time or money is spent betting, or feeling ashamed about gambling habits.

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Financial Stress: Borrowing money to fund gambling, spending money intended for essential expenses such as rent, food, or bills on betting, or selling possessions to continue gambling.

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Loss of Control Over Time: Consistently spending more time gambling than originally planned, feeling restless or irritable when trying to cut down, or thinking about gambling constantly even when not playing.

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Emotional Gambling: Gambling to escape feelings of stress, anxiety, loneliness, or depression, or gambling as the primary way of managing difficult emotions.

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Neglecting Responsibilities: Missing work, academic commitments, or family obligations due to gambling, or finding that gambling is taking priority over relationships and daily life.

Common Questions

Contact our 24/7 live chat support or email with your desired limit amount (in BDT) and the period (daily, weekly, or monthly). Our team will apply the limit within 24 hours. Reductions take effect immediately; increases require a 7-day waiting period.
Yes. The time-out tool lets you pause your account for 24 hours, 72 hours, 1 week, or 1 month without closing it permanently. During the time-out you cannot deposit or place bets, but your account and balance remain intact for when you return.
Any available balance in your account at the time of self-exclusion will be withdrawn to your registered payment method (bKash, Nagad, Rocket, or bank account) before the account is suspended. This process is handled by our support team and typically completed within 24-48 hours.
If you have serious concerns about a family member's gambling activity on our platform, please contact our support team at . While we cannot share confidential account details, our team can guide you on the steps available and connect you with appropriate support resources.
Yes. All players must be aged 21 or above to create an account or place any bet on 135bet. We verify age as part of our KYC process. If we discover an account holder is under 21, the account will be immediately suspended, bets voided, and the deposited amount returned.
Time-out accounts are automatically reactivated at the end of the chosen period. You will be able to log in as normal once the time-out expires. If you feel you need more time, contact support before the period ends to extend it. Self-exclusions, by contrast, require an active reactivation request and cooling-off acknowledgement.

Getting Help

If you believe gambling is becoming a problem for you, the most important step is to talk to someone. Our support team is always available and will treat your situation with complete confidentiality and respect. There is no shame in asking for help — it is one of the most responsible decisions a player can make.

📞 Need Immediate Support?

Contact the 135bet responsible gaming team right now:

Live Chat: Available 24/7 inside your account dashboard

Email:

Response time: Typically within 1 hour for urgent responsible gaming cases

For professional gambling addiction counselling services in Bangladesh, please speak with a qualified mental health practitioner or contact a local support organisation in your area.

Responsible gaming is everyone's responsibility — players, platform operators, and the wider community. 135bet will continue to invest in the tools, training, and support structures needed to keep gambling safe and enjoyable for every player in Bangladesh.

  • Never gamble with money you cannot afford to lose.
  • Set a budget before you start and stick to it, win or lose.
  • Take regular breaks — use session limits or reality checks to stay aware.
  • Never try to win back money you have already lost.
  • Keep gambling separate from your emotional state — do not bet when stressed, upset, or under the influence of alcohol.
  • Talk openly with someone you trust if gambling starts to feel out of control.
  • Use the tools on this page — they exist specifically to protect you.

Play Responsibly with 135bet

When you are ready to play, 135bet has cricket betting, live casino games, slots, and more — all in a platform built with your safety in mind. Set your limits before you start.

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